News & Press: All

Workforce development director hired

Tuesday, February 5, 2019   (0 Comments)
Posted by: Kathleen Pierce
Share |


Terry Hayes, former state treasurer, legislator and 2018 gubernatorial contender, has been named HospitalityMaine’s Director of Workforce Development.


Announced this week, Hayes will direct the non-profit association’s new hospitality apprenticeship program – an "earn while you learn" approach. She will also lead education and training programs for the 1,000 hotel and restaurant members HospitalityMaine represents across the state.  


“When I ran for governor, Maine’s workforce challenges were at the top of my to-do list,” said Hayes, an Independent from Buckfield. “Our demographics are stacked; labor is going to continue to be the number one challenge for our hospitality industry statewide. Securing a reliable, skilled talent supply chain is our goal.”  


Behind healthcare, hospitality is Maine’s top industry, yet there are currently 4,000 vacant jobs. 


This new, homegrown approach to sourcing local employees and creating a viable career path is one way to ease the industry’s reliance on foreign, temporary workers. “Hiring and retaining excellent employees is the number one concern of our members today, and vital in sustaining the success of Maine’s hospitality industry,” said Steve Hewins, president and CEO of HospitalityMaine. 


Hewins conducted a state-wide search, and said Hayes, with her connections in Augusta and across the state, was the natural choice. “I can think of no one better prepared or equipped to lead us in this incredibly important effort than Terry.”


The former educator, got her start working in restaurants and inns. From waitressing in Lewiston, to a chambermaid in Kennebunkport, she is ready to orchestrate change. “This is an opportunity to take the passion I have for education, to address workers challenges and apply it to hospitality,” said Hayes. “I am looking forward to helping make a positive difference in Maine’s signature industry.”